If you’re reading this, you’re probably working as part of a small business.  At least, I hope so since that’s our target market!  And that means you don’t have the time to deal with every aspect of the business.  Then again, if you are a successful CEO/accountant/janitor/HR, please kindly send me an email with details about how you do it…  The point is, you may have someone in house who wears a second hat as the computer guy, but when things exceed his/her capabilities, you still need a professional who can step in, take over and resolve the situation.

So what’s most most important to you when choosing a vendor to fulfill your IT support needs?  If you’re like any of the dozens of clients that we already support, your #1 factor is response time.  When things go down, your business is affected, and that means loss of productivity and profit.  Business owners need to know that they have a trusted advisor who can be relied upon to make things right as quickly as possible.  Did you know that we offer a 4-hour mission critical response guarantee?  Meaning if your business comes to a grinding halt due to an IT issue, someone will be on site and on the job restoring functionality within 4 hours, 365 days per year.  Non-critical issues are typically responded to within 24 hours!  And of course, you are welcome to schedule maintenance and installation appointments as convenient for your workflow, even nights and weekends.

With Regala Consulting, clients have experienced increased uptime, diminished IT costs, and peace of mind knowing that we’re in their corner.  Contact us for information on you too can have this in your business!  Or just hire some generic minimum wage big box store employee with a plastic badge… we’ll still be here for you when you learn your lesson.